Returns & Exchanges

We want you to love your Mokobara as much as we loved making it. If you are not completely satisfied, you can return or exchange your unused product within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our Returns Center and enter your order ID and email address to start the process.

• 2.
  Quality Check

  Ensure the item is in its original condition with all tags, dust bags, and protective films intact.

• 3.
  Handover Item

  Our courier partner will arrive within 48-72 hours to pick up the package from your doorstep.

• 4.
  Receive Refund

  Once the item passes our inspection, your refund will be processed to the original payment method within 7 business days.